By clicking the “Place Order”, in case you chose to pay with Paypal or Credit Card, you’ll be addressed to payment sites. Once your payment is confirmed, or upon having placed the order in case you chose a different payment method, you confirm to buy the order’s products from Duke SpA, a licensee company of Xenios USA LLC. We will send you a message with a detailed order confirmation receipt. The Sale Contract shall not be executed and thus the order accepted, until you’ll have received a further message of shipment confirmation of all or part of the order’s products, that we will sent to you within 7 (seven) days from the order and/or payment receipt. Order shall be anyhow totally or partially delivered within the Term of Delivery set by the Sale Contract. Right of Withdrawal and Returns Policy of Duke SpA: brand-new products, still packed and being in their original conditions can be returned by following the returns terms of Duke SpA. Furthers about the after-sales service and the Legal Warranty provided to the consumers and the Conventional Warranty provided to the professionals are available at the page of the General On Line Sales Terms and Conditions of Duke SpA, Product Warranty and Third Parties Warranty . For any further please read carefully the FAQs section.